Our customers don’t know how to assemble these devices, so our after-sales technical team is very active in teaching them how to install and help them solve these problems during the installation process.

1. Iceland customers do not need our technical and installation engineers to guide the installation in his country. So we guide online;
2.  After installation is complete, we have trained workers how customers online operations;
3. Training employees how to maintain and protect;
4. According to customer characteristics, formulate complete maintenance rules, including how to maintain, when to maintain, and who to maintain the complete wood pellet production line;
5. Our company’s after-sales department will regularly call Iceland customers to inquire about repairs and give suggestions;
6. In addition to wearing parts, our company provides one-year free warranty and permanent free technical support.